Privacy Policy   

Information collected
SB Soft S.r.l. collects personally-identifiable information on certain areas of the Site when users register. The personally-identifiable information collected may consist of a unique access ID, profession, titles, and contact information, such as names and e-mail addresses.

Information usage
SB Soft S.r.l. uses your personally-identifiable information to fulfill your requests or to allow you to use the services required. SB Soft S.r.l. also uses personally-identifiable information to perform statistical analyses of user behavior in order to measure interest in specific areas and articles posted on our Site.

Protecting Your Privacy
SB Soft S.r.l. is committed to respecting your privacy and security as user of our site. We recognize your need for appropriate protection and the responsible management of the personally identifiable information you share with us. The information you provide will be kept confidential and will be used only to support your customer relationship with SB Soft S.r.l. Store security is one of our highest priorities and we have devoted a great deal of effort to ensure that our online security measures help to safeguard your information. SB Soft S.r.l. has no desire or intent to infringe on your privacy while using www.livecrm.it web site. In particular, as the party concerned, you are entitled to the rights laid down in art.7 of Italian Law 196/03.

Security
SB Soft S.r.l. has implemented generally accepted standards of technology and operational security in order to protect personally-identifiable information from loss, misuse, alteration, or destruction. Only authorized SB Soft S.r.l. personnel are provided access to personally-identifiable information, and these employees are required to treat this information as confidential. Despite these precautions, SB Soft S.r.l. cannot guarantee that unauthorized persons will not obtain access to your personally-identifiable information.

Consent
By using the Site, you consent to the collection, use, and storage of your information by us in the manner described in this Privacy Policy and elsewhere on the Site. We reserve the right to make changes to this Privacy Policy from time to time. We will alert you to any such changes by updating this Privacy Policy.
If you have any questions about our Privacy Policy, please contact our Office as stated below.

User ID e Password Management
1. Access to services is reserved to registered customers and only permitted through the use of a User ID and a password.
2. The User ID and password are strictly personal, and their use is allowed, under the terms of the General Conditions, only to the customer who has undertaken the registration. The customer is responsible for carefully safeguarding the User ID and password and keeping them secret, and must notify SB Soft S.r.l. as soon possible in case of loss or theft by sending an e-mail to info@sbsoft.it. SB Soft S.r.l. declines any responsibility for the illegitimate or improper use of the User ID and/or the password and for any damage the registered customer and/or third parties may incur as a result. SB Soft S.r.l. nevertheless reserves the right to take whatever legal actions are necessary to protect its rights in this regard.
3. The registered customer must provide SB Soft S.r.l. with the personal information requested by the service, guarantee its truthfulness, accuracy and completeness, and notify SB Soft S.r.l. in the event of any changes. Any information supplied in requesting the original registration will be included in the registration data ("Registration Data"). All the registration data of the customer will be used and handled by SB Soft S.r.l. in full respect of the privacy and security regulations set out by law, as indicated in the above information on privacy.

Informative note in accordance with Art. 13 of the Italian law 196/03 (c.d. Privacy Law)
This is to inform you that Law no.196/03 provides for the protection of persons and other subjects regarding treatment of their personal data.
Personal data is understood to be any information regarding individuals or corporate bodies, organizations or associations enabling univocal identification, either direct or indirect, of the party concerned.
Treatment of personal data is understood to be its:
gathering, recording, organization and keeping;
processing, selection, extraction and comparison;
modification, blocking, cancellation and destruction.
In compliance with the above law, said treatment will be according to the principles of correctness, lawfulness, transparency and safeguarding of your privacy and rights.
Your personal data will be subject to processing and use in the computerized archival system of SB Soft S.r.l. for uses connected to the services, as well as for commercial, promotional and marketing purposes connected to the services on offer.
Moreover, such details will also be used:
to provide assistance in the use of the Services and in general for the management of the site www.livecrm.it;
to send information concerning the use of the services for which users are registered;
to send commercial information concerning new initiatives by SB Soft S.r.l.;
for the execution of statistical and market research and studies (on an aggregate basis and never individual);
for interactive commercial communications. 
The aforesaid law provides for your permission both for the treatment of the data, and eventually even sensitive data, and its communication to third party companies, in particular belonging to the SB Soft S.r.l. group; the lack of permission to communicate will not have consequences, whereas, without permission to treat your data we cannot meet your request to allow you to use our services or to be updated and informed on the commercial initiatives and novelties regarding SB Soft S.r.l. products.

Art.7 of Legislative Decree 196/2003 gives users specific rights concerning the treatment of personal details, including:
the right to obtain confirmation of the existence of details that may concern them;
the right to update, rectify or complete such details, as well as their cancellation, transformation into anonymous data or their suspension in the case of misuse;
the right to deny use as per the indications indicated above only for legitimate reasons;
the right to deny use for commercial or promotional purposes, the forwarding of publicity materials or the administration of market research.
The holder of the rights to manage such data is SB Soft S.r.l. The person responsible for data management, as per Legislative Decree 196/2003, is manager Matteo Giaccari. You can communicate with the area by e-mail at info@sbsoft.it or write to SB Soft S.r.l. – Via Templari n°11 – 73100 Lecce – Italy