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The CRM project has its own complexity because it regards the whole organization and should be managed properly with a specific methodology. In order to advice you on the best practices and provide you with useful information on how to implement such a project, in this area you will find a selection of documents related to CRM implementation. These are some of the tools that we, at LiveCRM, use on a daily basis in managing CRM projects and are the results of the experience of Microsoft in this field.

Access now the Business Area (only for customer logged into LiveCRM Portal) dedicated to Business Managers and Project Managers.

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