What is CRM?
The Customer Relationship Management (CRM) implies managing a
company with the Client at the center of the whole organization. CRM
aims at profit increase through Customer loyalty and its objective is
to handle all the issues linked with Customers' management, emphasising
the communication and interaction to provide the best possible service
A business management software like the CRM is
essential to make quick and informed decisions. The full integration
with Microsoft Office combined with and easy to use and familiar
interface, similar to other well known Microsoft software, means that
users can learn very quickly and work very efficiently.