Telemarketing ADD-ON for MICROSOFT DYNAMICS CRM 4.0
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Telemarketing Add-On provides telemarketing functionality, which is not available in Out-of-Box Microsoft Dynamics CRM 4.0.
The Add-on helps empower your telemarketers to boost sales by enabling them to execute and manage telephone-assisted sales and marketing activities from one connected solution.
Key functionality of Telemarketing Add-On:
- Telemarketing Campaign Management
- Telemarketing Queue creation
- Telemarketing Load balancing
- Guided scripting for Telemarketing calls
- Script Testing and Duplication
- Prospect Call Management
- Efficiency analysis of Telemarketers, Queues and Marketing Activities
- Integration with Do not call Webservice*
- Integration with multiple CTI's.*
- Reporting Dashboard new
- Enhanced SalesScript Functionality new
- Multilingual support new
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